Find answers to frequently asked questions by clicking on a question in the list below. If you have a question that is not listed, please call BloodRights at 1-877-SELF-TEST (735-3837) for assistance.

ANSWERS:

FDA CLEARANCE
Has INRatio been cleared by the FDA for patient self-testing?
INRatio received FDA clearance in 2002 as a prescription device for use by physicians and by patients under the supervision of a physician.

INSURANCE
Will my Medicare plan cover the cost of an INRatio kit?
Currently, we are only aware of Medicare covering the costs for a PT/INR monitor and supplies if the patient has received a mechanical heart valve replacement. For more information, please contact your local Medicare office or call us at 1-877-SELF-TEST (735-3837).

Will my private insurance plan cover the cost of an INRatio kit?
BloodRights offers assistance with insurance claims. If you have questions regarding insurance billing for INRatio, please call us at 1-877-SELF-TEST (735-3837).
Disclaimer: BloodRights cannot and does not guarantee insurance company reimbursement.

My insurance company asked for a code for INRatio kit. What codes are associated with this monitor?
The Durable Medical Equipment (DME) Code for INRatio is DME E1399. If your insurance company has additional questions about the INRatio monitor or PT/INR self-testing, please have them call us toll free at 1-877-SELF-TEST (735-3837) or direct them to our website at www.BloodRights.com.

PRICING & RETURN POLICY
What is the cost of the INRatio kit?
The cost of the kit is always listed on BloodRights’ order form, which can be downloaded here. The INRatio kit includes:
1 INRatio Monitor
1 User's Guide
1 Quick Reference Guide
1 Patient Results Log
1 Lancet Device
12 Sterile Blood Lancets
1 Starter Kit (Gauze Pads & Alcohol Prep Pads)
4 AA Batteries
1 Carrying Tote
1 Patient Self-Testing Introduction DVD
1 Box of 12 Test Strips
Also Included for BloodRights Customers:
1 AC Adapter
Supplementary training materials and a training session with a BloodRights Professional Trainer.

What is BloodRights’ return policy for the INRatio kit?
Because INRatio is a prescriptive device, no refunds are available after you receive the INRatio kit.

TEST STRIPS
How much do additional test strips cost?
Please call BloodRights at 1-877-SELF-TEST (735-3837) for a quote on test strips.

Do INRatio test strips require refrigeration or special handling?
The INRatio is great for people who are on the go because the test strips for INRatio DO NOT require refrigeration! INRatio test strips can be stored at room temperature until they expire. Strips are individually wrapped in foil pouches and should be used within 10 minutes of opening the pouch.

SHIPPING
After I place my direct-payment order, how long will it take to receive my INRatio kit?
Within seven business days of BloodRights’ receipt of your completed order form and payment, you will receive your INRatio kit via FedEx or other carrier. Submitting a completed order form with fully completed physician’s section and payment will help ensure you receive your kit promptly. Please contact a BloodRights customer service specialist at 1-877-SELF-TEST (735-3837) with any special concerns about shipping dates and transit time. We will do everything possible to make sure you receive your INRatio kit expeditiously.
Can my INRatio kit be shipped to an address outside the United States?
By law, BloodRights is unable to ship an INRatio kit to addresses outside of the United States. We are able ship to Puerto Rico, as it is a U.S. territory.

ABOUT BLOODRIGHTS
Why should I choose to order an INRatio kit from BloodRights? BloodRights offers competitive pricing, excellent customer service and quick shipping. Our direct-pay ordering process is simple—just fill out one form, have your physician complete the last section and send it in with your payment. Ordering from us allows you to get your INRatio quickly, usually within one week.

Our commitment to customer service doesn’t stop with your order. After you have placed your order, our experienced customer service specialists and trainers are available to you throughout the entire process, from receiving and setting up your INRatio to becoming a verified competent self-tester. BloodRights' staff has been involved with patient self-testing since 1997 when the first monitors were approved for home use by the United States Food and Drug Administration (FDA). BloodRights’ Professional Trainers have more experience than any other trainers in the country.

WARRANTY & TECHNICAL SUPPORT
Does the INRatio monitor come with a warranty?
INRatio has a limited one-year warranty issued by the manufacturer, HemoSense, Inc. The warranty guarantees to the original purchaser that the monitor is free from material defects for one year from the date of purchase. Please consult the user’s guide that comes with your INRatio kit for the complete conditions of the warranty, or call BloodRights at 1-877-SELF-TEST (735-3837) for more details.

Whom should I contact for INRatio technical support or other concerns?
After you receive your INRatio kit and have completed training, you will be able to access HemoSense technical support. At any time, you are welcome to contact BloodRights with questions about your training.